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Ensuring you have a safe & fun stay

COVID-19 Safety at Hotel Sheraton


Although it may be “freedom day” here in the UK, we still have a duty to keep ourselves and others safe. With this in mind, we at Hotel Sheraton have decided to continue with our COVID safety measures until further notice. For the safety of everyone, our staff will continue to wear face coverings and we maintain high levels of sanitisation and hand washing. As guests you will be free to make your own choice regarding face coverings, but we please ask you to continue to use the sanitising gel provided on check-in and throughout the hotel during your stay. Temperature checks will continue of both staff and guests on arrival, and if any high temperatures are recorded, they will not be permitted into the hotel. Our staff are provided with lateral flow tests regularly, it may be that you wish to take a test before leaving home.
We would like to take this opportunity to thank all our guests for supporting us through these tricky times and we hope you continue to do so and understand our reasons for keeping our COVID restrictions in place.
Best wishes and keep safe
Liz & Team Sheraton

Hotel Sheraton has always put the safety of its Guests and Staff first. With regards to Covid-19; Owners, management and staff, working together as a team, will strive, at all times, to take all of the appropriate measures to reduce the risks from Covid-19 for our staff, guests and visitors to our Hotel.

To do this, we have carried our a number of Risk Assessment that both identifies the possible risks and then develops the controls needed to reduce the risk. The result of this Risk Assessment is that we have invested in various types of equipment and implemented a number of procedures into all of our sites to reduce the risk of infection and demonstrate to our Guests that we offer an environment that is safe.

These include:

  • Investment in sanitizing stations and equipment, screens and PPE (personal protective equipment).
  • Maintaining social distancing by reducing contact between the staff, and reducing contact between staff and guests as much as is practical.
  • Closing the bars and restaurant at 10pm. Evening meals will be served from 5.30pm – 6.30 or 7pm subject to numbers, and entertainment will start at 7.30pm with cabaret, bingo (8.15pm) then Cabaret. (9pm- 9.45pm)
  • Ensuring that cleaning and sanitising is carried out on a regular basis, to the highest of standards in all areas.
  • Ensuring, where appropriate, adequate and effective PPE is made available for staff if they should wish to use it.
  • By ensuring adequate facilities and materials for effective hand washing and hand sanitising are made available for staff and guest use.
  • ensuring there is a maximum of 6 guests at a table inside and outside
  • By ensuring the latest up to date information/guidance on Covid-19 from the UK Government is made readily available to all staff and guests in the form of information posters around the Hotel, regular correspondence with staff and guests, regular staff meetings and training sessions.

We have followed and monitored Government Guidelines throughout the COVID-19 Pandemic, and have also been advised by our qualified Health & Safety Expert. All of these safety measures are in place allowing you to relax and have a fantastic holiday; and we look forward to welcoming you back to the Sheraton soon!

If you’d like to read any of our Risk Assessments, please click on the links below:

General Hotel | Reception | Bar | Kitchen | Bedrooms & Public Areas | Restaurant | Maintenance

This page was last updated on Monday, 19th July 2021