All prices detailed are per person, unless otherwise stated. The rates on our website and brochure include dinner, bed and breakfast.

We do! We’re always updating our breaks and offering last minute deals and offers on some of our best breaks throughout the year. You can keep up to date with them here: www.hotelsheraton.co.uk/last-minute-offers. We like to offer our guests the best breaks in Blackpool for the best value that we can!

Dinner is only included where it is stated as being included in the rate description.

Yes, Breakfast is always included at Hotel Sheraton, along with Evening Meal (unless stated otherwise). We offer Full English Breakfast, Continental and Vegetarian & Gluten Free Breakfast options.

Yes, Hotel Sheraton offers complimentary high-speed Wi-Fi available through the public areas and all bedrooms.

We offer package holidays to suit everyone. Hotel Sheraton is one of the best value hotels in Blackpool because of its jam-packed midweek and weekend breaks. We offer Half Board and All Inclusive packages, with something for every budget and preference. Our weekend breaks are perfect for those wanting a shorter break, perfect for couples, romantic getaways and last minute deals.

Yes, we do offer All Inclusive at Hotel Sheraton, on select midweek break dates throughout the year. Our all inclusive packages are perfect for those guests who want everything sorted in advance, no surprise bills or charges. We include:

• Breakfast and dinner
• Buffet lunch
• Unlimited drinks including:
  •   ⁠Beer and lager on tap
  •   ⁠House wine by the glass
  •   ⁠Branded spirits
  •   ⁠Soft drinks
• Cream tea on Thursday afternoons
• Entertainment every evening
• Access to the heated indoor pool and jacuzzi

Yes, evening meal is offered on our half board and all inclusive packages at Hotel Sheraton. We cater for all dietary needs in our modern restaurant.

Absolutely! Hotel Sheraton is known for our nightly live cabaret entertainment and bingo, 7 nights a week. We have live tribute acts most weekends including ABBA, Elvis and Rod Stewart along with our Resident DJ. We also offer children’s entertainment during school holidays and half term breaks.

Yes, we do! We offer dedicated Adult only Midweek Breaks at the Hotel Sheraton, for those guests seeking a peaceful getaway! These breaks are perfect for couples, friend or solo travellers looking to relax during the children’s holidays or half term breaks with the bustle of little ones around.

Very much so! Hotel Sheraton is family friendly. It’s run by a dedicated family and team who go out of their way to make guests of all ages feel welcome and entertained. We offer family rooms and children’s menus. Our ‘Family Funtime’ packages pack so much in for families of all ages and include daily children’s activities including kid’s craft club and fun character mornings. We include children’s entertainment every evening during school holidays, access to our indoor swimming pool and we are directly opposite the beach.

Yes, we do! Hotel Sheraton has two bars, offering the perfect place to grab your favourite tipple, whether it be a pint of real ale, a delicious wine or a fruity cocktail, you can enjoy them all in our sea view lounges.

Yes, drinks CAN be included, depending on the package you book with us. We offer all inclusive packages on certain midweek breaks through the year where you can enjoy beer & lager on tap, house wine, branded spirits and soft drinks, all included.

Yes, we do! We have an indoor heated swimming pool and luxurious plunge jacuzzi, perfect for a relaxing dip after a day exploring Blackpool. Our swimming pool is open daily from 7.30am until 7.00pm. We have changing rooms, showers and lockers at no charge, and provide towels if needed. Booking is required through reception, just pop by to reserve your slot. Our swimming pool is for hotel residents only.

If you make your reservation direct by calling our reservations team or booking through our website, a deposit of £50 per adult will be payable upon booking, with final amount due upon arrival at the Hotel. Deposits are higher for Christmas and New Year breaks.

Yes, we do require a deposit. When you book directly, a £50 deposit per adult is required to secure your reservation and is non-refundable. Final balances are due upon arrival at the Hotel.

We accept the following methods of payment: Cash, Cheque*, Bank Card**, Hotel Sheraton Gift Vouchers

*If you are paying by cheque, this must be paid to the Hotel on your day of arrival. Cheques unfortunately won’t be accepted after your arrival date.

**We accept: Visa Credit, Visa Debit, Visa Electron, MasterCard, MasterCard Debit, Maestro. We do not accept American Express.

If you require a copy of your receipt/invoice please contact the Hotel directly on 01253 352723 or by email [email protected]. Please include your confirmation number, guest name and arrival date when sending your request via email.

Please contact the hotel directly as rates are only available online up to 365 days in advance.

If you cannot find your desired dates on the website this probably means that there is no availability at the time. Alternatively, contact the hotel directly on 01253 352723, it may be possible to secure a room this way.

If you are having difficulty making a booking on the site please return to the site later that day. If possible. In instances of technical difficulty we endeavour to correct the problem as soon as possible and we appreciate your patience. Bookings can also be made directly with our reservations team on 01253 352723 or FREEPHONE 0800 317295.

When you have completed the booking process you will reach the booking confirmation page. This includes your reservation details as well as a confirmation number. You will also receive booking confirmation by email. Please note if your reservation is made over the phone a written confirmation will be sent or can be sent via email if requested.

If you have not received your email confirmation, please contact our reservations team on 01253 352723.

Please contact our reservation team on 01253 352723. Please have your booking confirmation number ready before calling. Please note that if you are changing your reservation date, we cannot guarantee that the room rate of the original booking will still be available, as prices change per date.

Cancellation Policy
All deposits are non-refundable.
Cancellations

Our cancellation policy at Hotel Sheraton carries different terms depending on how close to arrival the cancellation occurs:

• 15+ days before arrival: Your £50 per person deposit is retained. If you need to change your arrival date due to unforeseen circumstances, a £20 per adult admin fee applies
• 8–14 days before arrival: You’ll be charged 50% of your total holiday cost
• 4–7 days before arrival: Two-thirds of your total holiday cost is due
• 3 days or less before arrival: The full cost of your holiday is payable

We strongly recommend taking out Holiday Protection Insurance.

If you are making a booking for 10 or more people, this is classed as a group booking. To make your group booking, please contact the hotel directly on 01253 352723. Once deposits are paid, 2 copies of the group contract will be sent to the group organiser for them to confirm. One will then be signed and sent back to the hotel (a prepaid stamped envelope will be enclosed when you receive your contract). For all group bookings, the final balance is due 2 weeks prior to arrival.

Check in time is 2.30pm; check out time is 10.30am.

Yes, both are available at Hotel Sheraton. Standard Check in is from 2.30pm on your day of arrival, with check out by 10.30am on your day of departure.

Early check in and late check out can be booked by calling our reservations team on 01253 352723, there is an additional fee of £20 per room.

Breakfast is served between 8am – 9.30am
Bar Snacks are served between 12pm – 2pm
Dinner is served 6.00pm – 7.30pm on Sunday – Thursday and 6.30pm – 8.00pm on Friday & Saturday

Cots are available on request. Please make sure that your request is made to reservations prior to arrival. There is no extra charge for the hire of cots.

Yes, Hotel Sheraton offer several accessible bedrooms, thoughtfully designed for guests with reduced mobility in mind. All our accessible bedrooms are serviced by a fully accessible lift to all floors.

Yes, we offer limited on-site parking for our guests. It is available on a first-come, first- served basis, so it’s a good idea to arrive early to secure a spot. If the hotels spaces are full, adjacent streets surrounding the hotel carry no charges. There is also a car park behind Ma Kelly’s Showboat just on the next block, this is chargeable.

You can leave your luggage with our receptionists at the reception desk at arrival. Please ask our receptionists on arrival.

Unfortunately, all of our rooms are completely non-smoking.

These tickets aren’t included in our packages, but we do offer discounted attraction tickets at our reception desk. These include discounts to some of Blackpool’s biggest attractions including Blackpool Tower, Madame Tussauds and SEA LIFE. They can be purchased at any time throughout your stay at the Hotel Sheraton reception desk.

Yes, Hotel Sheraton offers sea view rooms. We have a number of sea view rooms that will fit all budgets and preferences, from a classic sea view rooms to sea view junior suites.

We do! At Hotel Sheraton we offer Turkey & Tinsel breaks that capture all the sparkle and tradition of Christmas and New Year, all rolled into one festive break! They’re warm and nostalgic an include festive meals, visits from Father Christmas, sparkling festive entertainment, coach excursions and afternoon activities; they’re perfect for guests who want to enjoy the festive spirit early!

At Hotel Sheraton, we host the best Christmas Parties in Blackpool, for the best price!

We certainly do! Hotel Sheraton is the perfect venue for weddings, celebrations and private events. We are one of Blackpool’s top venues along the Fylde Coast and take great pride in our wealth of knowledge and experience hosting weddings and functions.

Yes, we can cater for conferences or business meetings in our function room, which has a capacity for up to 150 guests. Our Sheraton suite is large enough for flexible layouts including theatre, boardroom, banquet and cabaret styles. We have complimentary, high speed WI-FI and can provide packages for food and drinks should the conference require this.

Hotel Sheraton does not accept dogs, with the exception of guide dogs, assistance dogs and emotional support dogs. We are committed to accessibility and warmly welcome assistance dogs, but for leisure stays with pets, we would recommend you visit our sister hotel, The Elgin Hotel, who welcome small, well-behaved dogs just a few doors down the promenade. Find out more on their website www.elginhotel.com or call their reservations team on 01253 353535.

Please contact the hotel directly to check for lost property.

We can reissue receipts. Please contact the hotel directly.

If you are unsatisfied with your experience, please contact our reservations team and ask to speak to a manager. You can also direct your complaint in writing to the Hotel Manager. Please send all correspondence to the following address:

Hotel Sheraton
54-62 Queens Promenade
Blackpool
Lancashire
FY2 9RP

Hotel Sheraton is located on the Promenade in the North Shore of Blackpool, just steps away from the beach and directly opposite tram and bus stops with access into Blackpool, Cleveleys and Fleetwood.

Hotel Sheraton is less than a 10 minute drive into Blackpool Town Centre. We are located opposite tram and bus stops that make it an easy ride to anywhere on the Fylde coast including Blackpool Tower, the Winter Gardens and the Blackpool Pleasure Beach.

The nearest train station to Hotel Sheraton is Blackpool North, just a 5 minute taxi ride away. Alternatively, you can jump on a tram at Blackpool North station to Hotel Sheraton; our closest tram stop is the Cabin, just outside the hotel.